Custom Hub Browse the catalogue
Everything custom, one place

One hub for everything made to order.

Custom Hub is where you send a photo and get back something that did not exist before — figures of people, pets, couples and whole families, plus keyrings and cake toppers. One catalogue, one checkout, one delivery promise.

  • Seven made-to-order lines
  • One checkout, one delivery
  • UK support by email
How it works

Ordering, start to finish

Every line in the catalogue follows the same three steps and the same delivery promise. No line has its own set of rules.

Choose what you want made

Pick a line from the catalogue below. Each one lists exactly what is included, what it costs and how long it takes — before you commit.

Send your photo and details

Upload at checkout along with any notes on outfit, pose or engraving. We check the photo is usable before any work is charged for.

Approve, then it ships

You get a digital proof to sign off. Approved pieces are made, finished, boxed and posted within seven to fourteen days.

No small print

The same promise on every line

One delivery window

Seven to fourteen days from proof approval, whichever line you order. Seasonal cut-offs are published on the product page, not hidden in an email.

One price, duty included

What the checkout says is what leaves your account. Customs and import taxes are paid by us before it ships.

One returns policy

Faulty, damaged or not the proof you approved? Email a photo within 30 days and we remake it or refund you, return postage on us.

New lines, first

We add products a few times a year. Get told before the catalogue page does.

One or two emails a month. No sharing your address, ever. Unsubscribe any time.